Privacy

Who processes the data

Marc Rom Fontdecaba, under the LURVADI brand. Privacy contact: privacidad@lurvadi.com. Information and quotes: contacto@lurvadi.com. You can use these addresses without a portal account.

What you provide

The form asks for your name, email, service of interest and message. You may add a company and phone number. Without the required fields, we cannot handle the request. A reference, date and handling status are added. The form does not support file uploads.

Why we use it

To understand the request, contact you and prepare the proposal you ask for. The enquiry does not subscribe you to marketing communications. Any new use will require the appropriate information and basis.

Where the request goes

It is stored in LURVADI’s private inbox with restricted management access. It is not published on the website. When we reply by email, the necessary correspondence is also processed in the professional email service.

Services involved

OpenAI hosts the homepage and stores submissions through Sites. SW Hosting provides the professional email we use to respond. This information concerns your enquiry; demo accounts and documents have their own data handling.

Our basis for processing the data

If you request a quote to contract the service yourself, we process the data needed for the preliminary steps you ask us to take, under GDPR Article 6(1)(b).

If you contact us on behalf of a company, the legitimate interest is to respond to the enquiry received and manage the professional relationship with that company, under GDPR Article 6(1)(f). We use only the professional details needed for that communication.

The form’s minimum controls serve the legitimate interest of protecting the service and preventing abusive submissions, under GDPR Article 6(1)(f). We do not use them to build advertising profiles.

You may object to processing based on legitimate interests on grounds relating to your particular situation by emailing privacidad@lurvadi.com. We will assess the request under the GDPR requirements.

The reading checkbox records that you have read this information; it is not consent to advertising or other uses.

Keeping enquiries

Enquiries are reviewed six months after receipt to decide on deletion. If a matter remains active or there is a claim, the reason and a new review date are recorded. Archiving does not delete data.

Protecting submissions

Submitting the form uses temporary browser protection. The service also processes necessary connection data and a value derived from the IP address to limit abuse. The enquiry table does not store the original IP; this is not a guarantee of anonymity.

The enquiry and document vault are different

Authorised management can read the form message to respond to you. It is not protected by the document-vault key. Do not enter passwords, recovery codes or confidential information, or send them by email.

Your rights and contact

Contact privacidad@lurvadi.com to request access, correction, deletion, restriction, objection or portability where applicable, without signing in. Do not send us vault keys. We will verify identity proportionately and usually respond within one month, explaining a permitted extension if needed. You can also complain to the Spanish Data Protection Agency.

Spanish Data Protection Agency

Cookies and browsing data

The homepage remembers the language you choose and uses temporary protection for form submissions. These features are not used to build advertising profiles or follow you between visits.