Information and trust

Your documents, under your control

Updated on 9 November 2026

The document vault adds its own protection to the files you store in it. We explain what it protects and what information the portal needs to operate.

Encrypted before upload

Vault documents and invoice originals saved through the encrypted process are protected on your device before upload. Their original name and format are encrypted too.

A separate password for your box

Google or Microsoft lets you sign in to the portal. Opening the vault requires a separate password or recovery code, which are not sent to the server.

Encrypted backups you can check

You can save and check an encrypted backup. Keep the secret that belongs to each backup: changing the current vault secret does not change backups you have already downloaded.

Vault protection has a defined scope

Home records, amounts, floor plans, photos and inventory use private access permissions. They are outside the box’s encryption: the server can read that information. It also processes necessary technical data, such as dates, file sizes and status.

Keep recovery details outside LURVADI

If you lose both the password and recovery code, we cannot recover the encrypted content. Do not share them with support. In a shared home, an authorised person also needs the vault secret to decrypt its documents.

Encryption does not protect a file opened on a compromised device or withdraw copies other people have already downloaded. Archiving keeps a document; it does not delete it. Removing it from the active service and expiring provider backups are separate steps.

We have completed a functional vault test with fictional documents. This is not a certification or an external professional audit. Public registration remains closed.

Contact support

Do not email keys or personal documents.

Contact

Professional email is a contact channel, not the encrypted vault. Do not send passwords, recovery secrets or personal documents for testing.